CONFIDENTIALITY

All the information that you (the client) share with AJ Wolf Graphics is considered confidential and will only be used by AJ Wolf Graphics to provide your desired design product. No information will ever be shared with any third party unless you (the client) request it to do so. If formatting, all copyright of your complete manuscript remains to you as the author. Your work(s) will never be shared, sold, or duplicated in any way outside of completing your desired design project. Your work(s) will only be saved on secure, private drives that are owned exclusively by AJ Wolf Graphics and will only ever be seen by AJ Wolf Graphics while your desired design product is being completed.

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RIGHTS

Upon full payment, AJ Wolf Graphics will grant you (the client) an exclusive license for the final file designs. Allow up to 24 hours for all finished files to be transferred to you upon completion. 

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Using any of the product(s) created by AJ Wolf Graphics prior to paying is considered theft and will result in an immediate lawsuit. Using any stolen product(s) entitles AJ Wolf Graphics to any royalties, payments, or monies that you have received or will receive during the time the stolen product(s) were being used.

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AJ Wolf Graphics does not allow changes to be made to any of their designs without written consent. If you want another designer to work on a design that was purchased from AJ Wolf Graphics (formatting, graphics, or cover), then you must email prior and get approval before any work is done. Credit to AJ Wolf Graphics must stay on the work(s) as agreed upon in the affirmation section below.

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IMAGE USAGE

You (the client) must abide by the terms of the license agreement for any stock images used in any of the designs that AJ Wolf Graphics has purchased for use. Design costs include the license to use these images and are limited to a print run of 250,000 units and an ebook of 500,000 units. If necessary, this 250,000/500,000 limit can be extended for an additional cost. It is your (the client’s) responsibility to inform AJ Wolf Graphics if the extended license is needed. No items such as cups, bookmarks, t-shirts, pens, etc., made with the finished book design may be sold. These items may be given away for promotional purposes only unless otherwise stated and/or the appropriate license has been purchased by you (the client) or AJ Wolf Graphics.

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You (the client) may supply your own images but they must meet specifications set out by AJ Wolf Graphics including:

*Proof of ownership/copyright

*Origin site/photographer

*If needed, proof of license agreement.

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AJ Wolf Graphics does NOT support the use of AI artwork and will not willfully use it. If it is believed that AI artwork has been supplied to use, intentionally or unintentionally, AJ Wolf Graphics reserves the right to cancel any prior agreements with the client. Refund depends on the statements below regarding cancellation.

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PAYMENTS

Clients are required to pay a 50% nonrefundable deposit to book. The remaining 50% is due before any final files are sent. Once the invoice has been paid, you (the client) will receive the finished files via email or Dropbox.

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Failure to pay the final invoice amount after files are completed within 48 hours, without prior arrangement, will result in a 20% late fee added daily until payment in full has been made. If you (the client) should fail to pay an invoice entirely, you will receive a final demand letter with the intent to sue, followed by a lawsuit should you resist.

 

PRE-MADE PURCHASES

Pre-made sales are final and there are no refunds or exchanges. Pre-made design proofs will be sent via email within 7 days of purchase and email contact. 

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Simple changes to pre-made items are free; ie font and simple color changes. Bigger changes will come with a fee—price varying depending on what you (the client) is wanting done.

 

TURN AROUND

Most formatting and graphic orders are completed within 3-5 business days. All projects are accepted on a first-come, first-served basis unless pre-scheduled. Pre-scheduled projects have time and spot priority over last-minute projects.

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RUSH ORDERS

Any order needed in under 48 hours will have a one-time rush fee of $75 added to their order.

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CHANGES

AJ Wolf Graphics allows three small revisions (font, color, etc.) and only one complete change for free for both graphic and formatting proofs. Each additional change after (revision or complete) will incur a $35 fee.

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CHANGES AFTER APPROVAL

Changes made within two (2) weeks after final files have been sent will be $50. Changes made after two (2) weeks will be charged $75-$100, depending on the complexity of the changes requested. Complete re-formatting will be charged a minimum of $150, depending on manuscript length and complexity of changes.

NOTE: Editable files are only kept for a year after the finalization date: if you’d like to purchase the editable file before deletion, you can do so upon request.

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SERVICES

All currently available services and pricing can be found under the SERVICES section on this website. 

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CANCELLATION

You (the client) will not be charged for any cancellation before work has been started on an order or 24 hours before your scheduled date. Canceling less than 24 hours before your scheduled date will result in a $50 cancellation fee. Once an order has been started, you (the client) will owe for the work that has been done. Cancellation in the middle of an order will not be refunded, and you (the client) will owe the full balance. As stated in the Deposit section, deposits are non-refundable.

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ATTRIBUTION

By working with AJ Wolf Graphics, you (the client) agree to put design credit inside of any ebook and/or paperback copy that the credit applies to. You (the client) may choose to link to AJ Wolf Graphics' webpage (www.ajwolfgraphics.com) if you desire to do so for the ebook, but only text recognition is required in the paperback files. You (the client) also agree to let AJ Wolf Graphics share your completed project on their social media and web pages as promotional examples.

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LIABILITY

AJ Wolf Graphics is not liable for damages of any kind, including loss of revenues, profits, business, reputation, or data, in any way related to our services. AJ Wolf Graphics is not responsible for any claim, loss, or injury based on errors or inaccuracies appearing on our site or in our clients’ written documents once designs have been approved.

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Should AJ Wolf Graphics take longer to complete the project than initially planned, i.e. ,family emergency, act of nature, you (the client) will be contacted via email in order to agree upon a new project completion date.

 

CODE OF FAIR PRACTICE

AJ Wolf Graphics acknowledges that to the best of their knowledge, the work prepared is an original creation and has not been previously published and/or consent to use has been obtained. The work prepared does not contain any scandalous, libelous, or unlawful matter. You (the client) and/or others may not use AJ Wolf Graphics products in any way that may infringe upon the rights of others.

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ACCEPTANCE OF TERMS

By working with AJ Wolf Graphics you (the client) accept these terms and by acknowledgment, you (the client) agree to hold AJ Wolf Graphics entirely free from any liability, including financial. A digital acceptance of these terms is required before working with AJ Wolf Graphics.